Interior Alaskans should be on ALERT for Financial Scams
According to Denali State Bank’s Chief Operations Officer, Andra Lozano:
The financial industry in Fairbanks is seeing an uptick in various phone, email, and text messaging scams causing grave financial harm to consumers. Currently, scammers are calling individuals posing as employees from Amazon, Alaska Airlines, and Pay Pal. It’s important for consumers to know that representatives from these large companies will not call individuals seeking payment or immediate action from their customers. If you receive a call from someone claiming to be customer service, it is best to end the call and access the company using published customer service methods, most commonly available directly through the company website or mobile app.
The fraudsters often press for an immediate or urgent response; they want payment or validation of your identity and they appear very friendly, as if they are “helping you out”. The fraudster will instruct you not to contact your financial institution and keep you on the phone for hours. Our customers are sharing with us that the fraudster is requesting payment by gift cards or credit card. They may request downloading an app to “further assist”; these apps give the fraudster access to your device where they then obtain sensitive information.
Financial damage to our customers has been reported in the thousands of dollars. These payment methods are often untraceable, allowing the fraudster to disappear. Our hope is to bring attention to these scams and alert consumers to be extremely cautious with their personal information.
Denali State Bank is a locally owned and operated full-service community bank based in Fairbanks, Alaska. Please don’t hesitate to contact Andra Lozano and/or Steve Lundgren, President & CEO, with questions or to request additional information regarding this important consumer protection issue occurring within our community.
EVP | Chief Operations Officer
2019 Logo Update
Denali State Bank was established in 1986 and our founders were proud to name the bank after the "tall one," Mount Denali. Since our doors opened, our logo has been represented by a literal image of Mount Denali. Over the years, many other Alaskan businesses have adopted similar Mount Denali logos. And we can’t blame them as who wouldn’t want to be associated with the tallest mountain in North America?
But after 33 years, we thought it might be time to refresh our logo. After all, our company culture along with the needs and wants of our customers has evolved since 1986. Updating our logo is our way of communicating to YOU, our customer, that we believe in being progressive and we understand how important it is to stay current and competitive with our products and services in order to provide you with the best banking experience. But even though our logo has changed, our core values and our commitment to providing exceptional service to our customers and community remains the same. As of March 12, 2019, we introduced the updated logo on our website and Facebook. We will continue to update bank systems, signage, and all related bank communications with the updated logo over the course of 2019.
In the meantime, please don’t hesitate to contact us if you have any questions. Thank you for visiting our Community Relations page and for being part of our Denali State Bank family.
Service and Community
Denali State Bank was established in 1986, with the goal of meeting the financial needs of those living and working in the Fairbanks area. And while we’re committed to providing the best personal and business solutions to our valued customers, we are equally dedicated to enhancing the quality of life in our community.
At Denali State Bank, we strongly believe in the value of service. We’re proud to devote time, talent, and funding in order to have a positive impact on the community. By partnering with the people, businesses, and organizations that make this place so special, we facilitate a sustainable dynamic for positive development and improved quality of life — now and into the future.
Some of the organizations that we support include:
- American Cancer Society
- Greater Fairbanks Chamber of Commerce
- Downtown Association of Fairbanks
- Habitat for Humanity
- Alaska International Senior Games
- American Heart Association
- Fairbanks Economic Development Corporation
- Arctic Winter Games
- Breast Cancer Detection Center of Alaska
- Fairbanks Suzuki Institute
- Quota International
- Tok Chamber of Commerce
- Yukon Quest
- University of Alaska Fairbanks School of Management
- Raven Landing Senior Community
- Fairbanks Choice Lions Club
- Fairbanks Counseling and Adoption
- Fairbanks Community Food Bank
- Kiwanis Club
- Cold Climate Housing Research Center
- Fairbanks Resource Agency
- Tok Dog Mushers Association
- Fairbanks Youth Soccer
- North Star Dance Foundation
- United Way of the Tanana Valley
- University of Alaska Fairbanks
- Interior Alaska Builders Association
- Monroe Foundation
- Fairbanks Golf and Country Club
- Far North Fiddle Fest
- Kids Voting North Alaska, Inc.
- Fairbanks Symphony Association
- Greater Fairbanks Community Hospital Foundation
- Nordic Ski Club of Fairbanks
- Ice Alaska
- Resource Center for Parents and Children
- Alaska Housing Finance Corporation
- Fairbanks Montessori School
Your Hometown Community Bank
Denali Bancorporation is a privately owned bank holding company located in Fairbanks, Alaska. Its subsidiary, Denali State Bank, is a locally-owned community bank with assets over $250 million that offers retail and commercial bank services including commercial, personal, and mortgage loan products.
The Bank is a state-chartered financial institution that is supervised, examined, and insured by the Federal Deposit Insurance Corporation (FDIC). Adherence to banking practices and standards are monitored through regular bank examinations conducted by state and federal agencies. Denali State Bank also engages independent auditors who examine the accounting and regulatory practices of the Bank.
Denali State Bank provides a full range of financial services, including, but not limited to checking accounts, savings accounts, money market accounts, time certificates, money orders, safe deposit boxes, contract collections, drive-through banking, electronic banking, commercial loans, personal loans, and mortgage loans, including all relevant state loan programs. For everything from checking accounts to credit cards, personal loans to commercial loans, Denali State Bank serves the business and personal needs of the Interior. There are five full-service locations of Denali State Bank located conveniently throughout the Interior.
Denali State Bank has a tremendous sense of commitment to our community. Our lending philosophies and the active role our staff plays in our community is a great testament to our corporate responsibility. There is seldom a community event in which we are not involved. In addition, we are pleased to provide financial and in-kind support to many local organizations.